Free delivery on orders over Rs. 10,000Call us: 0304-9999079
Printer compatibility guide

How to measure a thermal paper roll correctly

A roll described as 80×80 or 57×40 uses two different measurements: paper width first, then the outside diameter of the complete roll. Measuring both—and checking the core and printer compartment—helps prevent ordering paper that is too wide or too large for the machine.

Measure width first Check outside diameter Confirm the printer manual
01

Start with the paper width

Remove the roll and measure straight across the paper from one edge to the other. Use millimetres and measure the paper itself rather than the plastic or cardboard core. Common widths include 57mm for compact terminals and 80mm for many full-size receipt printers, but the printer specification is the deciding source.

  • Place a ruler across the flat paper edge
  • Record the measurement in millimetres
  • Do not estimate from receipt text width
02

Measure the outside roll diameter

Next, measure across the widest part of the wound roll. This diameter determines whether the roll can sit inside the printer and whether the cover can close. A smaller compatible diameter may fit but will contain less paper; a larger one may prevent the compartment from closing.

  • Measure through the centre of the circle
  • Include all wound paper in the measurement
  • Check the printer’s maximum supported diameter
03

Check the core and loading direction

Some printers also specify the inner core diameter or require the thermal-coated side to face a particular direction. Compare the new roll with the old one and consult the printer label or manual. If the old roll is missing, search by the exact printer model instead of choosing by appearance.

  • Measure the hole through the centre
  • Note which side of the paper faces the print head
  • Photograph the printer label for reference
04

Write the size in the right order

Thermal roll sizes are usually written as width × outside diameter, such as 80mm × 80mm or 57mm × 40mm. Suppliers may add core size or paper length as another figure, so read the product specification carefully and ask when the format is unclear.

  • First number: paper width
  • Second number: outside roll diameter
  • Additional number: often core size or length
Common questions

Before you place an order

What does 80x80 mean for thermal paper?+

It normally means paper that is 80mm wide on a roll with an outside diameter of about 80mm. Confirm the supplier specification because naming formats can vary.

Can I use a smaller-diameter roll in my printer?+

Often yes if the width, core and paper orientation are compatible, but the roll will contain less paper. Check the printer manual before ordering.

How do I know which side is thermal?+

The printable side reacts to heat. Your printer manual or the loading diagram inside the cover should show which direction the coated side must face.

Ready to order?

Keep every transaction moving.

Choose your roll size and order online with cash on delivery.